Privacy Policy

Effective date: October 7, 2024

1. Introduction

VetMutual (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our life insurance services. By accessing our website or using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services. This information falls into the following categories:

2.1. Personal Information

When you apply for life insurance or interact with us, we may collect personal information, such as:

  • Name
  • Date of birth
  • Contact details (email address, phone number, mailing address)
  • Social Security number
  • Military service history
  • Payment information (credit card or bank account details)
  • Beneficiary details

2.2. Usage Information

We may also collect information about how you interact with our website and services, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you view on our site
  • Time spent on our site
  • Referring URL (how you landed on our website)

2.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and improve site performance.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1. To Provide Services

We use your personal information to process life insurance applications, underwrite policies, and manage policyholder accounts.

3.2. To Improve Our Services

We analyze usage data to improve the functionality of our website and services, customize user experiences, and enhance security.

3.3. For Communication

We may use your contact information to send you important updates, such as policy information, billing notifications, or changes to our services. With your consent, we may also send promotional materials or offers related to our life insurance services.

3.4. For Legal Compliance

We may use your personal information to comply with applicable laws, regulations, and legal requests. This includes verifying your identity, preventing fraud, and fulfilling our legal obligations as a life insurance provider.

4. Sharing Your Information

VetMutual does not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1. With Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, underwriters, and IT support providers. These providers are bound by confidentiality agreements and are only authorized to use your information for the purposes of assisting VetMutual.

4.2. With Legal Authorities

We may disclose your information to law enforcement agencies or regulatory authorities if required by law, to protect our legal rights, or to prevent fraud or abuse of our services.

4.3. With Your Consent

In cases where you have provided explicit consent, we may share your information with third parties for purposes not covered by this Privacy Policy.

5. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect against unauthorized access, disclosure, or loss of your data. This includes encryption, secure data storage, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Choices

You have control over the information we collect and how we use it. Here are some of the choices you can make:

6.1. Accessing and Updating Your Information

You may request access to your personal information or ask for corrections by contacting us directly. We will take reasonable steps to ensure that your information is accurate and up-to-date.

6.2. Opting Out of Communications

You may opt out of receiving marketing or promotional communications from us by following the unsubscribe instructions in our emails or contacting us. Please note that you may still receive important notifications about your policy.

6.3. Cookie Preferences

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when cookies are being used. If you disable cookies, some features of our website may not function properly.

7. Children’s Privacy

VetMutual does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. After this period, your information will be securely deleted or anonymized.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective upon posting. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: Vetmutualleads@gmail.com
Phone: 1-(877) 830-3103